4

Resources

CRM and telemarketing management

Identify your most interested prospects and interact in a relevant way. Solve doubts, interact and meet the needs of your audience, achieving successful closings.

digital crm 57

CRM and telemarketing management in the digital ecosystem

In the ecosystem, CRM allows the storage and management of users with a commercial focus, making available to the sales force arguments and data from digital interaction that allow for more context and follow up towards closing. Telemarketing management supports or even supplants the functions of a sales executive, and by leveraging CRM is a service that allows a deal to be identified, matured and closed more effectively.

Certified partners

 

logo- hubspot crm D57

Description and scope

Through the execution of strategic processes; the implementation of CRM, customised to your needs, and human interaction, supported by technology, you will be able to reach the right offer at the right time to increase your sales. Whether through telesales or transactional models, continuous capture of prospect behaviour will allow you to be more strategic in meeting your objectives.

  • CRM and/or Telesales Strategy
  • Estimated resource requirements
  • Agent selection and commercial and brand training
  • Typification of objections and definition of argumentation scripts
  • Transactional IVR
  • Call-me-back interaction models and WhatsApp button
  • Conversion Wizard via Chat
  • Automation of communications by typing
  • Parameterisation and customisation of CRM tool (HubSpot)
  • CRM management training
  • Salesforce integration

Related products

Digital Analytics

Measure your business results to generate continuous optimisation of your digital strategy.

Performance Advertising

Boost the reach of your message with results-driven digital advertising.

Success stories

eDiversity case D57

eDiversity

locationWorld case D57

Location World Latam

Resources

Stay up to date in the world of digital marketing with Digital57

performance D57

Blog

Find out about the latest digital marketing news and gain knowledge to boost your digital ecosystem.

performance D57

Ebooks

Download our guides, white papers, best practice, elaborated by our group of experts.